Customer Support

Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A popup will open. It contains in-depth information about all the actions that you can perform on the given page. Each context menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich variety of how-to video clips demonstrating how to work with our web hosting Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, have a look at our comprehensive FAQ database, which includes questions asked by real clients and provides practical solutions. We frequently "revamp" our FAQ section with new questions & answers so as to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of customer support engineers available 24x7x365 and ready to help you with any question. Each trouble ticket you open will be replied to in less than 60 minutes (the average support ticket response time being approximately twenty minutes), so you will not have to wait a long time to get an answer to your question.